Returns & Exchanges

At Candyland Galway, we want you to love your treats, but due to the perishable nature of our products, returns are typically only accepted for damaged or incorrect items. Please contact us within 48 hours of delivery to resolve any issues with your order.

Return Process

• 1.
  Contact Support

  Email our team at [email protected] with your order number and photos of any damaged or incorrect sweets.

• 2.
  Wait for Approval

  Our team will review your request and provide a return authorization and instructions within 24 business hours.

• 3.
  Package Your Items

  If a return is required, ensure the items are in their original, unopened packaging to maintain hygiene standards.

• 4.
  Receive Refund or Replacement

  Once we verify the issue, we will issue a full refund to your original payment method or dispatch a fresh replacement immediately.