Frequently Asked Questions
Everything you need to know about your sweet treats and delivery.
How long does shipping take within Ireland?
We aim to process all orders within 24 hours. Delivery across Ireland and Galway typically takes 1-3 business days via our local courier partners.
Do you offer international shipping for your sweets?
Yes, we ship our confectionery worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.
Can I customize a sweet box or hamper?
Absolutely! We love creating bespoke gifts. You can choose your favorite pick 'n' mix items or contact us directly to build a custom hamper for special occasions.
What is your return policy on food items?
Due to health and hygiene regulations, we cannot accept returns on food products unless they are damaged or incorrect upon arrival. Please contact us within 48 hours if there is an issue.
Do you cater to specific dietary requirements?
We offer a wide range of products including Vegan, Gluten-Free, and Sugar-Free options. Please check the product descriptions for specific allergen information.
Is my payment information secure?
Yes, we use industry-standard SSL encryption and secure payment gateways to ensure your credit card and personal information are always protected.